The Office of Fair Trading is considering a more thorough review of data accuracy elements in its debt collection guidance, after an industry lobbying campaign, according to Credit Today magazine.
The OFT’s much delayed review of its debt collection guidance is due to focus in part on the issue of data accuracy. The Credit Services Association has been lobbying the OFT to act more decisively, through its review, on data quality, tracing and creditors’ responsibilities.
Peter Wallwork, chief executive of the CSA and Debt Buyers & Sellers Group (DBSG), said: “Unless and until the OFT confronts the issue of data accuracy, the businesses at the end of the collections cycle – notably our members – will continue to shoulder the blame for things that go wrong that are invariably beyond their control.”


